They noticed I was having a problem, even when I didn’t.
The other day I was working on my computer and I got a call from SNC Squared. An engineer said, ‘I see your hard drive is having some problems, there are some issues. I am ordering you a new one and I’ll be out to fix it.’ I didn’t even know that I had a problem. And, I was just thinking ‘WOW,’ think of all the data that saved because they noticed I was having a problem, even when I didn’t.