Employment Opportunities

Technical Engineer

We are currently looking for a Tier 1 Network Engineer who enjoys working as a team to create satisfying outcomes for our clients and their technology solutions. Read our job description, then email us your resume.


Technical Engineer Job Description

Technical Engineer Job Description

SNC Squared is a fast-growing IT consulting firm in Joplin, MO. We are currently looking for a Tier 1 Network Engineer who enjoys working as a team to create satisfying outcomes for our clients and their technology solutions.

Criteria

  • Ability to logically troubleshoot common desktop support issues and document both problems and solutions in call tracking/problem management system.
  • Experience working with Windows Server 2008 R2, Exchange 2010, and Windows 7 Professional
  • Understanding of TCP/IP, DHCP, LDAP, DNS, VOIP, VPN’s and Network Security.
  • Prioritize and schedule support activities and serve as primary escalation point for business management.
  • Utilize IT Management tools to manage end points and track incidents, problems, changes and requests.
  • Participate in site related technical projects as required.
  • Identify opportunities to reduce IT expenses and improve customer service.
  • Cover rotating on-call responsibilities during off-hours with the availability to provide after-hour coverage on a periodic basis.
  • Other Duties as Assigned or Requested
  • Strong customer service, interpersonal and communication skills.
  • Excellent troubleshooting capabilities
  • Knowledge of various types of hardware and software
  • Ability to learn and take direction from peers
  • Ability to multi-task and prioritize

Requirements

Minimum:

  • Two year college degree or equivalent experience
  • 1 year IT Desktop support experience

Preferred Experience

  • Bachelors Degree in a Technology related field
  • 2+ years IT experience
  • Microsoft Certified Professionals, MCITP, MCTS
  • Knowledge of ConnectWise, Labtech

Apply Now!

If you have what it takes to fill this role, please submit a resume detailing your previous work history and accomplishments to

resume@sncsquared.com