• Managed Services

  Backup & Disaster Recovery

  Employment

  Meaningful Use

  Is Your Network Working As Well As It Should? Let us help you find out. We'll look "under the hood" and inspect 27 different aspects of your network for vulnerability and efficiency. When we're done, you'll have a easy-to-read report that explains everything we found.

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  100% No Hassle Guarantee

  We are so confident in our ability to keep your network up and running with our managed services program that we offer a 100% No Hassle Guarantee. If your server ever goes down, we promise to respond within one hour, perform all the labor necessary and get the server back online ASAP at absolutely NO COST to you.

  No hassle, guaranteed.

12 Things We Do Better

We challenge you to find another computer consulting firm in the Joplin area that will stand behind these:

1. Our customer satisfactions surveys are above 94%. We believe in customer satisfaction so much that we have built the survey tool right in our ticketing system. This is to allow our clients to give us immediate feedback. Their responses are immediately reviewed and shared with each technician.
2. SNC² has a great relationship with our vendors and this allows us to test new hardware and software technologies and ensure products will work in our client’s environments even before they are officially release to the public.
3. We monitor your systems 24×7 with tools that identify almost immediately when a problem occurs. Many of the problems that do occur can be fixed remotely. More often than not, that is what happens. We fix the problem, document it and go on. Many times the best news about keeping your computers up and running is “No news at all”.
4. Have you ever been surprised by large bills for your IT consultant. Are you afraid of calling your technician because you don’t know how they bill and how much your bill will be at the end of the day? SNC² give you a financially flexible options
   1. SNC² Enterprise Guardian allows the 24×7 monitoring your network for one fixed fee. We also have all you can eat options which eliminate any surprise bills. You know what you will pay every month.
   2. Standard time and materials at agreed pricing and rates can cover anything else.
5. Having a competitive advantage in your business is the key to long term success. Often times problems with computers due to slowness, downtime and viruses can make your most productive employee useless. Our goal is to minimize your downtime, provide services that enable you to have efficient and fast systems. We believe that there is “No time for down time”
6. We meet with you on a regular basis to strategize and discuss long term growth of your company. This allows us to plan the following
   1. Computer networks that grow with you as your business grows
   2. Workstation management lets you optimize your office machines and allows distribution of new machines to employees with the most need.
   3. Monitoring of systems growth can predict long term need for technology and get a handle on cost
7. SNC² Backup Guardian is the number one “Tested” solution for disaster recovery and backup services. Our proven solution was tested in the May 22nd Joplin tornado and even though our building was completely gone we were up and running 100% in 5 hours. We have taken the state of the art backup systems and incorporated them with a virtual cloud technology to ensure fast and efficient recovery of your business even if your business is completely gone.
8. SNC² Guardian Remote allows access from anywhere has often been a luxury of large enterprise companies. At SNC² we can allow your staff secure, easy remote access to your systems. Does the sales staff need to pull up a quote at 7 pm, try our remote services solutions and see how simple, secure and efficiently we can get your team working.
9. SNC² Secure Guardian services allow you to be protected from threats that lurk around the internet while saving money by managing your staff’s internet habits. Have you wondered where your staff is going during the day while they are working on your dime?
   1. System reporting and monitoring. How much time is your staff spending on the internet? How much time is wasted by playing games, answering personal emails or just cruising on Facebook?
   2. Content filtering is a key to controlling and reducing risk and Liability to your business. As an integral part of SNC² Secure Guardian we can prevent your employees from accessing inappropriate sites, reduce the wasted bandwidth and limit the risk of legal liability. Furthermore we can block over 200 different categories of threats. Secure Guardian can control streaming media, limit music and video and prevent users from downloading illegal media using peer to peer sharing sites.
10. SNC² Guardian mail allows filtering of spam, malware and viruses from your day to day email. How much time does your staff spend going through junk mail?
11. Virtualization and green technology leader. Did you know that the amount of energy wasted on computers being on 24 hours a day. Did you know that you spend more in electricity during the life of the computer than the computer itself? At SNC² we take pride and bringing new “Green” technology to our customers. We are the leader in Zero client deployments and can bring solutions that have significant benefits over our competition.
    1. Workstation virtualization actually allows you to run windows 7 and XP on devices that only use $1/year in electricity.
    2. Extend the life of failing workstations by virtualizing special machines or applications that were tied down to one physical machine.
    3. Zero clients are fully compatible with USB devices such and printers, scanners, thumb drives and smartphones.
    4. Fast deployment options can setup new workstations in a matter of minutes.
    5. Start new machines only when needed reduce cost of power.
    6. Allow internal mobile office worker option which lets their sessions follow them. The users put in a code on the device and their entire workstation moves from the old machine where they were logged in to the new machine. Elimination of long login times reduces cost, increases efficiency and saves you money.
12. 100% guarantee on all work done. We’re confident in our ability to deliver high quality work that meets or exceeds your expectations.